Digital Care Homes
Digital Care Homes is a range of digital solutions which improve pathways between care homes and NHS services.
It allows care home staff to refer and remotely monitor patients and communicate electronically with NHS teams. They can provide detailed referrals into NHS services which allows them to appropriately triage and care for residents.
The Digital Care Homes range includes:
- Digital referrals and remote monitoring (using the Situation, Background, Assessment Referral SBAR tool)
- Video conference
- Wound management
- Undernutrition
- Diabetes remote monitoring
Health Call products are designed to integrate with existing electronic patient records.
About
The SBAR Digital Referral and Remote Monitoring tool allows care home staff to make electronic referrals directly to local NHS services.
Care home staff capture observational data using the Situation, Background Assessment, Recommendation (SBAR) model. The system then calculates a NEWS2 (National Early Warning) score which is then integrated back into the patient’s NHS care record.
Care home staff carry out remote observations such as blood pressure, oxygen saturation and temperature, whilst also providing details of their concerns. The system calculates the NEWS2 score based on the information provided. This information is submitted to clinical teams in the NHS so that community nurses can assess the client through a high quality electronic referral.
